Our kibble has a shelf life of 18 months from the date of manufacture.
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Frequently Asked Questions
Having any questions? Weβre here to assist you.
Shipment & Returns
FAQs
For West Malaysia, delivery takes about 2β4 working days. π¦ Flat rate RM6 only, or enjoy FREE delivery when you spend RM80 or more!
We currently ship throughout West Malaysia.
For customers in East Malaysia, Singapore, Philippines and Hong Kong, click hereΒ to find stores near you.
If youβre outside our delivery zone but want to try our treats, send us a message, and weβll do our best to work something out!
Please be advised that all merchandise purchased from our store is marked as final and is not eligible for returns or refunds, except in cases where items have manufacturing defects. (read our policy here)
Should you receive a defective item, we kindly request that you ensureΒ the product remains unused, free from any additional damage, and is returned in its original packagingΒ to be eligible for an exchange or refund, and we will proceed it in 15 days.
In case of the wrong product or product with noticeable defects received, please contact us at contact@nottipetfood.com along with a snapshot of your order ID and product condition. Our Notti hoomans shall attempt to resolve as soon as possible. Thank you for your understanding and cooperation.
For payment-related issues, please contact our customer service at contact@nottipetfood.com. In case of wrongful or duplicated charges, refunds will be issued through the original payment method.
Most definitely! ClickΒ hereΒ or check out the βStores Near Youβ at the bottom of the page to find one near you!
Oven-Baked Kibbles
FAQs
Oven-baked kibble is pet food thatβs cooked in an oven at lower temperatures for a longer time, instead of being made through high-pressure extrusion.
This slower, gentler method:
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Preserves more nutrients and natural flavors
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Creates a crunchier texture thatβs easier to chew and digest
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Avoids high-pressure processing, which can damage heat-sensitive vitamins
Fruits and vegetables are often included as a source of essential vitamins, minerals, and antioxidants. These ingredients can help support the immune system, promote healthy digestion, and provide a variety of other health benefits for our furry companions.
All of our pet food & treats are baked to perfection with no preservatives, without the need of refrigeration.
Nope! Our pet food is formulated to be balanced and complete in accordance to AAFCO standards. However, you may add additional supplements to meet your petβs specific needs, or you can add our freeze-dried treats to occasionally spice it up.
Yes, follow the specific productβs feeding guideline for an appropriate portion size.
Day 1-2, serve 25% of NOTTI with 75% of your current food.
Day 3-4, Mix 50% of NOTTI with 50% of your current food.
Day 5-6, Mix 75% of NOTTI with 25% of your current food.
Day 7, Full & complete transition.
We emphasize and pride ourselves on using only fresh & clean traceable meats- only the kind of meat youβll eat too. Not only that, weβre meat focused and grain-free with a touch of carbohydrates, vitamins and minerals to meet all of your petβs essential dietary needs. Not forgetting, our oven-baked technology.
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πΆ Fresh Meat First β High-quality protein for strength & energy
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π Slow-Baked β Locks in nutrients & natural flavor
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π¦· Light & Crunchy β Easy to chew, tasty to eat
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πΏ Gut-Friendly β With prebiotics & probiotics for digestion
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β¨ Targeted Care β Options for weight, skin, coat & more
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π« No Nasties β No artificial colors, flavors, or preservatives
Hang in there, itβs the year 2025 and weβre all about inclusivity. Send us your feedback contact@nottipetfood.comΒ and we will gather our teamβs minds to launch as you wish!
All of our kibbles abide by AAFCO standards and are produced under a wide range of certifications

Hop on up on the left corner of your screen and click on our feeding calculator icon for us to do the math for you! Youβll also be greeted with a little surprise gift from us after getting your results.
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Treats
FAQs
We categorize our treats based on their functionality and how theyβre made. Feel free to check the ingredient list to ensure theyβre safe for your pets, avoiding any potential allergies. Our commitment to quality means we source from a limited selection of ingredients, maintaining a clean and reliable supply
No, we advise to either use it as a treat or a meal topper. Check out our oven-baked kibbles to ensure all their nutritional needs are met!
Notti
FAQs
The benefits are endless! What are you waiting for? Click on the βCommunottisβ tab above to get early access to product launches, events and exclusive promotions.
We are a Malaysian company based in Kuala Lumpur. All of the work to develop, formulate, and distribute our recipes occurs here in Malaysia. Although areas which are limited to our manufacturing capabilities are outsourced- such as our freeze dried range.
We differentiate ourselves by prioritizing the highest quality and freshest ingredients for our pet food. However, what truly sets us apart is our emphasis on functionality, ensuring that we meet all of your petsβ needs and desires.
Benefits of Joining Communotti πΎ
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π Exclusive Perks β Special discounts & member-only deals
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πΆ Early Access β Be the first to try new Notti products
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π Pet Care Tips β Expert advice for a healthier, happier pet
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π Fun Events β Join meet-ups, giveaways & pet-friendly activities
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π¬ Community Support β Connect with fellow pet parents & share experience
Still have questions?
hehe ask away β we promise we donβt bite!